Refund policy
Thank you for supporting Proud American Beverages. Due to the nature of our products, all sales are final.
All Sales Are Final
Proud American Beverages does not offer refunds, returns, or exchanges on any products purchased through our website or authorized sales channels.
Our beverages are perishable consumable goods, and for health, safety, and quality-control reasons, we are unable to accept returns or issue refunds once an order has been placed.
Damaged, Defective, or Incorrect Orders
While we do not offer refunds, we want to ensure your order arrives as intended.
If your order arrives:
- Damaged
- Defective
- Incorrect
Please contact us at admin@proudamericanbeverages.com within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
If the issue is verified, we may, at our sole discretion, offer a replacement for the affected items. Replacement eligibility does not guarantee approval and is determined on a case-by-case basis.
Shipping Issues
Once an order has been handed off to the carrier, Proud American Beverages is not responsible for delays, lost shipments, or carrier-related issues. Shipping fees are non-refundable.
Order Changes & Cancellations
Orders are processed quickly to ensure freshness and fast delivery. Orders cannot be modified or canceled once placed.
Please review your order carefully before completing checkout.
Chargebacks
Initiating a chargeback for an order that complies with this Refund Policy may result in the suspension of future purchases. We encourage customers to contact us directly with any concerns before disputing a charge.
Policy Acceptance
By completing a purchase on our website, you acknowledge and agree to this Refund Policy and our Terms of Service.
